About CBCS
Shayne Thurston (Director and Property Management Specialist) and Ben Duflou (Director and Chartered Accountant) set up Complete Body Corp Solutions (CBCS) in 2008 to fill a gap in what they saw was provided to body corporates, as well as company share and cross-lease properties.
CBCS has a complete understanding of the Unit Titles Act 2010 and compliance requirements. Being Wellington-based, we have extensive experience working with the additional complications surrounding earthquake-prone and heritage listed buildings. We work alongside several developers in the setup of new body corporates, especially for new apartment buildings. We have also moved many buildings across to CBCS management and provide a seamless transition process.
Despite being a small team, we provide comprehensive solutions and use up-to-date technology and systems, such as Xero accounting software and provide a secure portal committees, to deliver the highest quality of service to our body corporates.
Meet The Team
BEN DUFLOU
Director & Chartered Accountant
As a certified Chartered Accountant registered with the New Zealand Institute of Chartered Accountants since 1999, Ben brings extensive expertise in financial accounting and property to his role as an in-house chartered accountant and director of CBCS.
SHAYNE THURSTON
Director & Property Management
As a certified Chartered Accountant registered with the New Zealand Institute of Chartered Accountants since 1999, Ben brings extensive expertise in financial accounting and property to his role as an in-house chartered accountant and director of CBCS.
LIZ RUSCOE
Body Corporate Manager
As your Body Corporate Manager, Liz is committed to delivering seamless service. She is responsible for managing a range of critical administrative functions, including organising AGMs and EGMs, overseeing administration, and handling all correspondence.
MARJAANA KALLIOSALO
Body Corporate Coordinator
Marjaana brings extensive experience in administration, operational support and customer service. She’s known for her calm, solutions-focused approach and plays a key role in supporting the smooth operation of our clients’ body corporates.
DAKOTA SCOTT
Body Corporate Coordinator
Dakota is an experienced coordinator with a background in customer service, finance and administration. She supports our Body Corporate Manager with AGMs, and administrative support, ensuring everything runs smoothly.
GAURAV GODARA
Building Manager
Gaurav combines extensive technical knowledge and hands-on experience to ensure our clients’ buildings are efficiently managed and well-maintained. As Building Manager, he is the first point of contact for all building-related concerns.
MARK TONER
Building Manager's Assistant
With decades of experience running his own motel business, Mark brings practical expertise and provides invaluable support to our Building Manager, ensuring that all aspects of building management run seamlessly.
LUCY MCINTOSH
Accountant
Lucy is a highly skilled and dedicated Accountant, who works tirelessly behind the scenes as an integral member of the Complete Body Corporate Solutions team.
PAULA DUFLOU - PO
Finance Administrator
As our Finance Administrator, Paula takes charge of loading and paying invoices, assisting our accountant Lucy with batch payments and other various financial tasks.
MARIO DOMETAKIS
Project Manager
With more than 40 years of business experience, Mario brings a wealth of knowledge and hands-on expertise to Body Corporate Solutions.
BEN DUFLOU
Director & Chartered Accountant
As a certified Chartered Accountant registered with the New Zealand Institute of Chartered Accountants since 1999, Ben brings extensive expertise in financial accounting and property to his role as an in-house chartered accountant and director of CBCS.
SHAYNE THURSTON
Director & Property Management
Shayne oversees the contractor and property management aspects of Complete Body Corp Solutions. As a director of CBCS and holding a natural passion for all things property, Shayne is considered one of the residential property experts in Wellington.
LIZ RUSCOE
Body Corporate Manager
Liz is responsible for managing a range of critical administrative functions, including organising AGMs and EGMs, overseeing administration, and handling all correspondence. She plays a vital role in ensuring smooth operations and effective communication within CBCS.
DAKOTA SCOTT
Body Corporate Coordinator
Dakota is an experienced coordinator with a background in customer service, finance and administration. She supports our Body Corporate Manager with AGMs, and administrative support, ensuring everything runs smoothly.
MARJAANA KALLIOSALO
Body Corporate Coordinator
Known for her calm and solutions-focused approach, Marjaana joined the team in 2025 and has quickly made her mark as our second coordinator. She is passionate about supporting the effective operation of body corporates.
GAURAV GODARA
Building Manager
Gaurav brings extensive technical expertise and practical experience to the role of Building Manager, ensuring our clients’ buildings are expertly managed and well-maintained. He oversees all building operations and provides proactive solutions to any building-related matters.
MARK TONER
Building Manager's Assistant
With over 30 years of hands-on experience running his own businesses, including motels, Mark brings a wealth of expertise to CBCS. He provides valuable support to our Building Manager, helping ensure all aspects of building management run seamlessly.
LUCY MCINTOSH
Finance Manager
As Finance Manager at CBCS, Lucy oversees all financial reporting and budgeting preparation for body corporates, offering guidance on investments and financial strategies to help committees make informed decisions that support long-term financial stability.
PAULA DUFLOU - PO
Finance Administrator
Paula, our Finance Administrator, takes charge of loading and paying invoices, assisting with batch payments, and handling other various financial tasks. Her expertise and attention to detail ensure our financial operations run smoothly and efficiently.
BEN DUFLOU
Director & Chartered Accountant
As a certified Chartered Accountant registered with the New Zealand Institute of Chartered Accountants since 1999, Ben brings extensive expertise in financial accounting and property to his role as an in-house chartered accountant and director of CBCS.
SHAYNE THURSTON
Director & Property Management
Shayne oversees the contractor and property management aspects of Complete Body Corp Solutions. As a director of CBCS and holding a natural passion for all things property, Shayne is considered one of the residential property experts in Wellington.
LIZ RUSCOE
Body Corporate Manager
As your Body Corporate Manager, Liz is committed to delivering seamless service. She is responsible for managing a range of critical administrative functions, including organising AGMs and EGMs, overseeing administration, and handling all correspondence.
DAKOTA SCOTT
Body Corporate Coordinator
Dakota is an experienced coordinator with a background in customer service, finance and administration. She supports our Body Corporate Manager with AGMs, and administrative support, ensuring everything runs smoothly.
MARJAANA KALLIOSALO
Body Corporate Coordinator
Known for her calm and solutions-focused approach, Marjaana joined the team in 2025 and has quickly made her mark as our second coordinator. She is passionate about supporting the effective operation of body corporates.
MARK TONER
Building Manager's Assistant
With decades of experience running his own motel business, Mark brings practical expertise and provides invaluable support to our Building Manager, ensuring that all aspects of building management run seamlessly.
LUCY MCINTOSH
Accountant
Lucy is a highly skilled and dedicated Accountant, who works tirelessly behind the scenes as an integral member of the Complete Body Corporate Solutions team.
